FAQ

Frequently asked questions

Everything you need to know about Borderless Network. Can't find an answer? Reach out to our team.

General

SMS OTP

Email OTP

Rentals

Wallet & payments

Account

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BorderlessNetwork

Frequently asked questions

General

What is Borderless Network?

Do I need a subscription?

Which countries are supported?

Which services can I verify?

SMS OTP

How quickly will I receive my SMS OTP?

Can I receive multiple SMS on the same number?

What if I receive the OTP but it doesn't work?

Can I reuse a number after the order expires?

Email OTP

What is Email OTP?

How long does an email inbox stay active?

Will my personal email be exposed?

Can I receive attachments or links via the email inbox?

Rentals

How long can I rent a number for?

Is the rented number exclusive to me?

Can I renew a rental before it expires?

Are rentals refundable?

Wallet & payments

What payment methods can I use?

Does my wallet balance expire?

Are there hidden fees?

How do refunds work?

Can I withdraw my wallet balance?

Account

How do I create an account?

Can I enable two-factor authentication?

I forgot my password — what do I do?

How do I refer friends?

How do I delete my account?

Still have questions?

Frequently asked questions

General

What is Borderless Network?

Do I need a subscription?

Which countries are supported?

Which services can I verify?

SMS OTP

How quickly will I receive my SMS OTP?

Can I receive multiple SMS on the same number?

What if I receive the OTP but it doesn't work?

Can I reuse a number after the order expires?

Email OTP

What is Email OTP?

How long does an email inbox stay active?

Will my personal email be exposed?

Can I receive attachments or links via the email inbox?

Rentals

How long can I rent a number for?

Is the rented number exclusive to me?

Can I renew a rental before it expires?

Are rentals refundable?

Wallet & payments

What payment methods can I use?

Does my wallet balance expire?

Are there hidden fees?

How do refunds work?

Can I withdraw my wallet balance?

Account

How do I create an account?

Can I enable two-factor authentication?

I forgot my password — what do I do?

How do I refer friends?

How do I delete my account?

Still have questions?